Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide when creating an account, booking tickets, or contacting us — including your name, email address, phone number, and payment details. We also collect usage data and device information to improve the Hoppers platform.
2. How We Use Your Information
We use your information to process bookings, send ticket confirmations, provide customer support, personalise your event recommendations, and comply with legal obligations. We do not sell your personal data to third parties.
3. Payments
Payment transactions are processed by our secure payment partners (MTN, Airtel, and card payment processors). Hoppers does not store full card or mobile money credentials on our servers.
4. Data Retention
We retain your account and booking data for as long as your account is active or as required by law. You may request deletion of your account by contacting [email protected].
5. Contact
For privacy-related questions, contact us at [email protected].